Shipping Methods We use several shipping methods including but not limited to; FedEx, UPS, USPS, in town local delivery and out of town local delivery.  The arrival of your order will take approximately 21 business days depending on your shipping address. Please note, at this time our site is not designed to ship internationally. However international shipping can be arranged; please inquire by email info@BIBScalpProducts.com . Order Processing All orders are processed within 48 hours of receipt with the exception of orders placed on the weekends. Any orders placed on weekends or holidays will be processed within 48 hours of the following business day. Order Status To inquire about the status of your order please email us at info@BIBScalpProducts.com. Back Orders Sometimes due to uncontrollable circumstances, items may not be immediately available for shipping and be placed on backorder. If this occurs, you will be notified by email. Backordered items can take between 2-3 weeks to ship. Domestic Shipping Charges Order Total Shipping Charge $0.00-$20.00 $5 $20.01-$40.00 $8 $40.01-$55.00 $11 $55.01-$99.99 $15.00 $100.00 and up FREE International shipping  On international purchases please inquire for shipping cost.  Please email info@BIBScalpProducts.com. If you have already placed your order, then you will be notified by email of any additional shipping charges. Payment options Our authorized payment processor is PayPal.  We are able to accept, VISA, MASTERCARD, American Express, Discover and Electronic Check.  All payments should be made payable to BIB Scalp Products Co., Inc. Return Policy All items are guaranteed to be correct and as described. If for some reason you are dissatisfied with our product,  please contact us at info@BIBScalpProducts.com for directions to process returns. We do accept returns with certain stipulations. You must notify us that you will be returning the product within 10 days of receipt.  The actual product must be returned to the company within 30 days from date of receiving product.  Please do not throw away any packaging from the product as it will be needed in order to process a return.